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Most asked questions
How long does it take for my order to be shipped to me?
We are dedicated to getting your order to you as quickly as possible, through partnerships with major carriers.
Due to high demand, we are facing fulfillment constraints and cannot provide an exact delivery time. You will be notified when your order has been shipped.
Due to high demand, we are facing fulfillment constraints and cannot provide an exact delivery time. You will be notified when your order has been shipped.
Does the battery need to be fully drained before I charge it?
Your phone's battery should be properly conditioned to reach its peak performance. For best performance, please consult the manufacturer’s guide that comes with your phone.
Do I receive a warranty with my new device?
Devices come with a 12-month manufacturer's warranty. All accessories and batteries come with a 90-day warranty. Any malfunction due to misuse, physical or liquid damage is not covered by the manufacturer's warranty. Lost or stolen phones are the responsibility of the owner and are not covered under warranty. Please call Customer Care for warranty assistance.