SimplyConnect - Use of Website Policy
Welcome to the SimplyConnect website. This policy applies to the use of https://www.simplyconnect.ca/ (the “SimplyConnect Website”) operated by Rogers Communications Canada Inc.
ACCEPTANCE
By using the SimplyConnect Website, you hereby agree to be bound by and to comply with this acceptable ‘use of website policy’ (“UWP”).
Cityfone, operated by Rogers Communications Canada Inc. (“Cityfone”) provides its services (the “Services”) to you subject to this UWP, whether or not you have registered for the Services. If you do not agree with this UWP, please do not use the SimplyConnect Website. Cityfone may, at its sole discretion, modify the UWP at any time, and any modifications made will be effective immediately upon posting of the modified UWP on the SimplyConnect Website.
The following discloses our information gathering and dissemination practices for this Website.
We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to gather broad, aggregated demographic information. When you submit a transaction we may store your IP address for validation and to protect against fraud.
Our site uses cookies. A cookie is a small piece of information that a SimplyConnect Web server automatically sends to your browser for storage on your computer. It permits a SimplyConnect Web server to recall information about your preferences as a part of the Anonymized Information that our site collects. Please note that SimplyConnect Site may not function if you block cookies.
- We use cookies to make sure you don’t see the same ad repeatedly.
- We also use cookies to deliver content specific to your interests, to save your password so you don’t have to re-enter it each time you visit our site, and for the other purposes set out below:
- We use cookies to remind us who you are and to find your account information in our database when you access a service so you do not need to log in at every visit. This helps us to provide you with service tailored to your specific needs and interests. A cookie is created when you register for a service.
- We use cookies to determine the browser the visitor uses so the site can be designed to work properly with the most common versions of different browsers.
- Advertisers that place ads with the SimplyConnect Website may use cookies.
- We use cookies to estimate our audience size. Your browser is given a unique cookie that helps us determine whether yours is a repeat visit or a first visit.
Our site’s registration forms require users to give us a unique username and password. This is required so you can access your account. It is also used: to collect your email address for our newsletter, for online orders and for lead generation forms used by trusted partners.
This site contains links to third party sites. https://www.simplyconnect.ca/ is not responsible for the privacy practices or the content of such Websites. SimplyConnect co-branded sites and content partner sites may have privacy policies independent of the SimplyConnect Website. This Policy extends only to data collected on pages hosted on SimplyConnect servers. The SimplyConnect Website may share aggregate information with trading partners, co-branded sites, and advertisers. However, this aggregated information does not contain personally identifiable information.
Our online surveys and the contests on our site may ask visitors for such information as contact information (like their email address), financial information (like their investment portfolio holdings), and demographic information (like their postal code, age or income level). We may use contact data from our surveys or contests to send information about our company and promotional material from some of our partners, sponsors or advertisers. The customer’s contact information may also be used to contact the visitor when necessary and may be shared with other affiliated companies within the Rogers Group of Companies who may want to contact our visitors. Only the Rogers Group of Companies has access to your personal information. Users may opt-out of receiving future e-mail communications. Please see section below with details on how to opt-out.
SimplyConnect USE OF WEBSITE POLICY
Demographic and profile data is used to tailor our visitor’s experience at our site and display the content according to their preferences. This information is shared with advertisers on an aggregate basis only.
CHAT SUPPORT
This site makes chat support available to its users. Please remember that any information that is disclosed in chat is stored according to our data retention policy.
SECURITY
This site has reasonable security measures in place to protect against loss, misuse and interception by third parties. The Rogers Group of Companies assumes no liability for interception, alteration or misuse of information transmitted over the Internet.
CHILDREN’S GUIDELINES
This site is not marketed to or directed towards children. Nevertheless, it is possible for children to publicly post or distribute personally identifiable contact information without prior parental consent within chat rooms. No communication, however, will be sent to anyone or information collected from anyone who indicates that they are younger than 16 years old without their parents’ permission.
HOW DOES SimplyConnect ADVERTISE ON ITS WEBSITE?
Rogers Communications adheres to the Digital Advertising Alliance of Canada’s (DAAC) Self-Regulatory Principles for Online Behavioural Advertising. The ads appearing on many of the Rogers Communications websites are delivered to you using online advertising networks, and Adobe Media Optimizer technology. Information about your visits to this website, such as the number of times you have viewed an ad or visited certain pages of Rogers Communications websites (but not your name, address, email or other personal information) is used to serve ads to you. The ad network providers use cookies, web beacons, or similar technologies on your computer to help present, better target, and measure the effectiveness of the advertisements served to you on Rogers Communications websites or through affiliate advertising network providers. Web beacons utilize JavaScript code and write information to cookies, which are small files on your computer. If you do not want a cookie to be written, simply change the setting in your browser. For more information and how to ‘opt-out’ from ad network providers’ cookies, visit the Your Ad Choices website.
Further information about how SimplyConnect’s privacy policy visit: https://www.simplyconnect.ca/legal/document/210
How to contact us: If you have any questions about this Policy you can contact:
By Mail: Chief Privacy Officer Rogers Communications Inc. 333 Bloor Street East Toronto, Ontario M4W 1G9
