We have a number of useful features that will give your plan exactly what you need with savings you can enjoy

List of destinations

Zone 2: Europe
  • Aland Islands
  • Albania
  • Albania
  • Andorra
  • Armenia
  • Austria
  • Belarus
  • Belgium
  • Bosnia-Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Guernsey
  • Hungary
  • Iceland
  • Ireland, Republic of
  • Isle of Man
  • Italy
  • Jersey
  • Kosovo
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Madeirav
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • San Marino
  • Serbia
  • Slovak Republic
  • Slovenia
  • Spain
  • St. Pierre et Miquelon
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • United Kingdom
  • Vatican City
  • Afghanistan
  • Anguilla
  • Antigua & Barbuda
  • Argentina
  • Aruba
  • Australia
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belize
  • Bermuda
  • Bhutan
  • Bolivia
  • Bonaire
  • Brazil
  • Brunei Darussalam
  • Cambodia
  • Cayman Islands
  • Chile
  • China
  • Colombia
  • Cook Islands
  • Costa Rica
  • Cuba
  • Curacao
  • Dominica
  • Dominican Republic
  • East Timor
  • Ecuador
  • El Salvador
  • Falkland Islands
  • Fiji
  • French Guyana
  • French Polynesia
  • Galapagos Islands
  • Georgia
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guyana
  • Haiti
  • Honduras
  • Hong Kong
  • India
  • Indonesia
  • Iran
  • Iraq
  • Israel
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Korea
  • Kuwait
  • Kyrgyz Republic
  • Laos
  • Macau
  • Malaysia
  • Maldives
  • Martinique
  • Mexico
  • Mongolia
  • Montserrat
  • Nauru
  • Nepal
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Northern Mariana Islands
  • Oman
  • Pakistan
  • Palestine
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippinesv
  • Qatar
  • Russia
  • Saba
  • Samoa
  • Saudi Arabia
  • Singapore
  • Sri Lanka
  • St. Bartelemy
  • St. Eustatius
  • St. Kitts and Nevis
  • St. Lucia
  • St. Maarten
  • St. Martin
  • St. Vincent & the Grenadines
  • Suriname
  • Syria
  • Taiwan
  • Tajikistan
  • Thailand
  • Tonga
  • Trinidad and Tobago
  • Turkmenistan
  • Turks and Caicos
  • United Arab Emirates
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Vietnam
  • Virgin Islands (British)
  • Yemen
  • Algeria
  • Angola
  • Benin
  • Botswana
  • Burkina Faso
  • Burundi
  • Cameroon
  • Cape Verde
  • Central African Republic
  • Chad
  • Comoros
  • Congo (Democratic Rep. of)
  • Congo (Peoples Rep. of)
  • Djibouti
  • Egypt
  • Equatorial Guinea
  • Ethiopia
  • Gabon
  • Gambia
  • Ghana
  • Guinea
  • Ivory Coast
  • Kenya
  • Lesotho
  • Liberia
  • Libya
  • Madagascar
  • Malawi
  • Mali
  • Mauritania
  • Mauritius
  • Mayotte
  • Morocco
  • Mozambique
  • Namibia
  • Niger
  • Nigeria
  • Reunion
  • Rwanda
  • Senegal
  • Seychelles
  • Sierra Leone
  • South Africa
  • South Sudan
  • Sudan
  • Swaziland
  • Tanzania
  • Togo
  • Tunisia
  • Uganda
  • Western Sahara
  • Zambia
  • Zanzibar
  • Zimbabwe
  • Airplanes
  • Cruise Ships
  • Lebanon
Most Asked Questions

Planning on travelling to the U.S.? You may be impacted. Read this important message BEFORE travelling to the U.S.


What is happening?​

Wireless providers in the United States, including AT&T and T-Mobile, will permanently shut down their 3G/HSPA networks effective July 1, 2022.​

As of July 1, 2022, all major U.S. carriers will permanently shut down their 3G/HSPA wireless network service within the U.S. (including Puerto Rico and the U.S. Virgin Islands). If you're still roaming in the U.S., starting on July 1, 2022, you will no longer be able to use wireless roaming services (including Emergency 9-1-1). Please note, there is no impact to your service while in Canada.​

ALL customers will no longer be able to use wireless roaming services, such as wireless calls (including 911 calls), send or receive text messages or use cellular data while in the U.S. (including Puerto Rico and the U.S. Virgin Islands).


Can I continue to use my wireless phone in the U.S.?

You will no longer be able to use wireless roaming services in the U.S. as of July 1, 2022. You will no longer be able to make or receive wireless calls (including 911 calls), send or receive text messages or use cellular data while in the U.S. (including Puerto Rico and the U.S. Virgin Islands).


What if I don’t plan on using my phone in the U.S? Do I need to do anything?

If you’re certain that you won’t be using your device in the U.S., no additional action is needed.


Can I continue to use my wireless service in Canada and outside the U.S.?​

Absolutely. The U.S. 3G/HSPA network shutdowns will not impact wireless service in Canada or while travelling to non-U.S. destinations.​​


Can I use Voice over Long-Term Evolution (VoLTE) roaming calling in the U.S.?

Unfortunately, no. Wireless service is not VoLTE roaming capable on our network service. ​​


If I purchase or use a new device, will my wireless service work in the U.S.?

Unfortunately, no.


Why am I paying for a roaming plan that I will no longer be able to use?

We notified impacted customers that as of July 1, 2022, we will be removing all U.S. roaming features from U.S. roaming plans. If you wish to change your plan please contact us.


Will I be able to use my Travel Pack or roaming add-on after July 1, 2022?

No, as of July 1, 2022, all US roaming travel packs and add-ons will no longer be offered at Cityfone, and if you currently have a Travel Pack or roaming add-on it will be removed from your account and you will no longer be charged.


Yes, short-codes are supported on our network. Short-codes are usually around 5-digit long numbers made specifically for SMS (text) messages. Charges for using short-codes are the same as standard text messaging rates. Short-codes messages are usually used for services such as entering TV contests or checking bank account balances for example. Extra charges might occur.
When you are already on a call, call waiting alerts you of a second call with a beep. Call waiting may be included your plan, or you may want to add the feature for a monthly charge. Call waiting uses airtime and other applicable charges such as long distance may apply twice for both calls: the first call, as well as the second incoming call.
Call forwarding allows you to direct calls to another telephone number. The calls can be automatically forwarded or they can be forwarded if unavailable. A per minute rate applies to each call. To learn more about the call forwarding rates, please contact customer care.
Conference calling (also called group calling) allows you to have a conference call with other parties at different numbers; you can initiate calls to parties or add another party to an established call. A per minute rate applies to each call included in the conference call.