Local Number Portability

  1. What is Local Number Portability?

  2. Why should I make the switch to SimplyConnect?

  3. Can I port my landline phone number to wireless?

  4. Can I port my pay-as-you-go wireless number to SimplyConnect?

  5. How does my phone number get ported in to SimplyConnect?

  6. Will I be able to keep my existing phone when I make the switch to SimplyConnect?

  7. Is every phone number eligible for porting to another service provider?

  8. What is the cost of porting in to SimplyConnect?

Answers

1: What is Local Number Portability?

A: Local Number Portability enables Canada’s wireless phone subscribers to retain their phone number when changing service providers. This is similar to the system which is currently in place for home and business numbers. The country’s major wireless carriers will be giving their customers the option of phone number “port out” by March 14, 2007 (in most areas).

2: Why should I make the switch to SimplyConnect?

A: * No system access fees
* No activation fee
* Plans to suit all types of usage
* Excellent rates on wireless phones
* Great customer support

3: Can I port my landline phone number to wireless?

A: Yes, it is possible to keep the same phone number when transferring your landline phone service to wireless service.

4: Can I port my pay-as-you-go wireless number to SimplyConnect?

A: Yes, it is possible to transfer a phone number from a prepaid wireless service. But before considering a switch, you should ensure that your phone number is still active with your prepaid service provider. Please also note that any unused prepaid minutes cannot be switched over to SimplyConnect.

5: How does my phone number get ported in to SimplyConnect?

A: Call SimplyConnect Customer Care at 1.888.281.3334 and we will check whether your number is eligible for porting, free of charge. If it is, we will start the process of porting. You can select the plan and phone combination that’s right for you. SimplyConnect will notify your previous service provider if you wish to move your number from their service to SimplyConnect. Please note that you are still responsible for any cancellation fees and residual charges that may be owing under your pervious service provider’s agreement.

6: Will I be able to keep my existing phone when I make the switch to SimplyConnect?

A: It’s possible in some cases if you currently have a GSM network phone, but we recommend upgrading your phone at the time of switching to ensure the best possible wireless experience.

7: Is every phone number eligible for porting to another service provider?

A: No, not every number is portable. Some areas of rural Canada are not eligible for Number Portability, or may not be ready until September. Call us today to find out if and when your phone number is eligible.

8: What is the cost of porting in to SimplyConnect?

A: There will be no charge for porting in to SimplyConnect. Please note that you are still responsible for any contractual obligations and monthly fees relating to the service agreement with your previous service provider.

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