Contact Us
New Activations: 1-888-281-8212
Call us today to activate a new line or to learn more about our wireless service.
Existing Customers: 1-888-281-3334
Contact Customer Service at the above number if you have a question about your service or want to add a line to your account. You can also dial 611 from your SimplyConnect mobile phone (free of charge).
Hours of Operation (EST)
Monday to Friday: 8:30 AM - 10:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday & Holidays: 11:00 AM - 7:00 PM
.(JavaScript must be enabled to view this email address)
Send us a letter
SimplyConnect
#101 - 3991 Henning Drive
Burnaby, BC V5C 6N5
Be sure to include your full name and your account number or SimplyConnect mobile phone number.
You may also refer to our FAQ pages for answers to many Frequently Asked Questions.