Charges

Service Charges

Type Charge
Activation Fee (when applicable) $25.00
Security Deposit (when applicable) $150.00
Early Cancellation Fee

Equal to the device subsidy multiplied by the number of months remaining in your contract term divided by the total number of months of your term (plus applicable taxes).

Phone Number Change $25.00
Invoice Reprint $2.50 per invoice
Non sufficient Fund (NSF) Charge $15.00
Reconnection Fee $15.00 per line
Account Split/Transfer $15.00
Device Unlock Fee*

$50 (plus applicable taxes)

*After 90 days of service if given a device subsidy

 

Provincial 911 Fees

Province Description Charge
Nova Scotia Nova Scotia 911 Fee 43 cents
Alberta Alberta 911 Fee 44 cents
Quebec Quebec Municipal Tax for 911 46 Cents
New Brunswick New Brunswick 911 Fee 53 cents
Saskatchewan Saskatchewan 911 Fee 62 cents
P.E.I. P.E.I. 911 Fee 70 cents
Newfoundland and Labrador Newfoundland and Labrador 911 Fee 75 cents

 

Pay Per Use

Service Per use fee
Additional Local Minutes $0.35/min
Long Distance Minutes within Canada and from Canada to the U.S. $0.35/min; Local airtime excluded
Outgoing Text from Canada to a Canadian Number $0.20/text
Outgoing Text from Canada to a U.S. Wireless Number $0.25/text
Outgoing Text from Canada to an International Wireless Number $0.35/text
Outgoing Text while Roaming Outside Canada $0.75/text
Outgoing Picture or Video Messages to Canadian number $0.50/message
Outgoing Picture or Video Messages to a U.S. number $0.75/message
Outgoing Picture or Video Messages to an International number $0.75/message
Data usage in Canada without a bundle $1/MB
Data usage while roaming in the U.S. without a bundle $1/MB